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Ummy®
Risk-Free Promise

Ummy’s 30-Day
Taste Guarantee

Try it. Love it. Or get your money back.

We’re confident your little one will love their first Ummy Shake — but we also understand that every child is unique. If for any reason you’re not satisfied, you’re covered by our 30-Day Taste Guarantee.

Here’s how it works

  • 1Valid for first-time orders only.
  • 2Applies to one (1) 4-pack. Because we don't currently offer single-bottle samples or mix packs, our guarantee is designed to let you try one full 4-pack risk-free. This helps us keep prices fair for all families while still honoring our mission of transparency and trust.
  • 3Must request refund within 30 days of delivery.
  • 4No need to return the product — we'd rather you share it with someone else who might love it.
  • 5One refund per household.

To request a refund

Simply email us at support@ummyshakes.com with: your order number, your shipping address, and optionally a quick note on what didn’t work — we’re always trying to learn and improve. We’ll process your refund within 5–7 business days.

Please Note

⚠Our guarantee covers the first order only.
⚠We reserve the right to deny refunds for repeat refund requests, excessive claims, or suspicious activity.

Returns (Non-Taste Guarantee)

Because our shakes are perishable, we do not accept returns on any opened or consumed items. If your order arrived damaged, incomplete, or incorrect — please contact us at support@ummyshakes.com within 7 days of delivery. We’ll happily make it right.

Refund & Returns FAQ

Ready to try Ummy risk-free?

Shop Now — 30-Day Guarantee